Why Should This Training Be Taken?
Conflict management training enables leaders to constructively address disagreements within their teams, encouraging trust, collaboration, and open communication. Proper conflict management allows for quick overcoming of obstacles in business processes, better understanding of team members, and innovative solutions to be developed. This training provides leaders with the ability to anticipate potential conflicts and develop appropriate strategies, while increasing employee satisfaction, motivation, and job satisfaction. It also supports effective feedback giving and receiving processes, creating the foundation for a stronger team culture and sustainable company success in the long term.
Purpose of Education
This training aims to provide participants with the necessary perspective, knowledge, skills, approaches and applicable techniques and tools to develop their skills in constructively managing workplace conflicts, producing solutions and deriving positive results from conflict processes.
Educational Achievements
Ability to recognize, analyze and solve conflict processes
Discover one's own conflict management style and develop implementation strategies
Ability to detect conflicts early and use appropriate intervention methods
Develop strategies to cope with difficult people and situations
Ability to reach a compromise using effective communication and negotiation techniques
Ability to turn conflict into an opportunity for innovation and development
Improve and strengthen team dynamics after conflict
Target group
Middle and senior managers
Team leaders and project managers
Human resources professionals
Professionals responsible for conflict resolution and managing employee relations
Education Method
Face-to-Face Workshop Design
Theoretical Briefing
Group Studies and Case Studies: Participants work on conflict scenarios they may encounter in real life and produce solutions.
Role Play and Simulations: Interactive applications where different conflict resolution strategies will be applied.
Duration of Training and Number of Participants
Training Duration: 2 full days (8+8 total 16 hours) Number of Participants: In line with interactive applications and the dynamics of experiencing and learning together by participating, the recommended number of participants is a maximum of 12 people in order to ensure the highest level of training efficiency.